Top Tier Chauffeur Services (“we,” “our,” or “us”) values your privacy and is
committed to protecting your personal information. This Privacy Policy explains how
we collect, use, disclose, and safeguard your information when you use our
website, mobile applications, and related services (collectively, the “Services”).
- Information We Collect
We may collect the following types of information when you use our Services:
- Personal Information: such as your name, phone number, email address, and
billing details.
- Ride Information: including pick-up and drop-off locations, trip history, and ride
preferences.
- Payment Information: such as credit card or debit card details processed securely
through third-party providers.
- Technical Information: including IP address, browser type, operating system, and
usage data.
- How We Use Your Information
We use the collected information to:
- Provide and manage transportation services.
- Process payments securely.
- Improve and personalize your customer experience.
- Communicate with you regarding your rides, promotions, and updates.
- Comply with legal obligations.
- Sharing of Information
We do not sell or rent your personal information. We may share your information
only with:
- Drivers, to complete your requested rides.
- Service providers, such as payment processors and IT support.
- Legal authorities, when required by law or to protect our rights.
- Data Security
We implement appropriate technical and organizational measures to protect your
information against unauthorized access, alteration, disclosure, or destruction.
However, no electronic transmission over the internet or storage system can be
guaranteed to be 100% secure.
- Data Retention
We retain your personal information only for as long as necessary to provide our
Services and comply with legal obligations. Once no longer needed, we securely
delete or anonymize your information.
- Your Privacy Rights
Depending on your location, you may have rights regarding your personal
information, such as:
- The right to access, update, or delete your information.
- The right to opt out of marketing communications.
- The right to withdraw consent for data processing.
To exercise these rights, please contact us using the details below.
Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not
knowingly collect information from children under 18. If we learn that we have
collected personal information from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on
our website with the updated effective date. Continued use of our Services after
changes are posted constitutes acceptance of the revised policy.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Top Tier Chauffeur Services
Phone: (832) 832-993-4826
Email: info@toptierchauffeurservices.com
