Top Tier Chauffeur Services Privacy Policy

Last Updated: September 6, 2024

1. Introduction

Welcome to Top Tier Chauffeur Services ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our website, mobile applications, and any other interactions with us.

2. Information

We may collect the following types of information:

Personal Information: When you book a limousine service, we may collect personal information such as your name, phone number, email address, and payment details.

Reservation Details: Information related to your reservation, including pick-up and drop-off locations, date and time, and any special requests.

Usage Data: Information about how you use our website and services, including IP addresses, browser types, and access times.

Communication Data: Records of your interactions with us, including email and phone communications.

3. How We Use Your Information

We use your information for the following purposes:

Provide Services: To process and manage your reservations, ensure timely and accurate service delivery, and handle any requests or inquiries.

Improve Our Services: To analyze usage data and feedback to enhance our service quality and customer experience.

Process Payments: To manage billing and payment transactions securely.

Communication: To send confirmations, updates, and promotional offers related to our services (you can opt out of marketing communications at any time).

Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors or email service providers. These providers are obligated to protect your information and use it only for the purposes we specify.

With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

With Business Partners: We may share Your information with Our business partners to offer You certain products, services or promotions.

With Other Users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.

With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

For Legal Reasons: We may disclose your information if required by law, or if we believe that such disclosure is necessary to comply with legal processes, enforce our policies, or protect our rights and those of others.

5. Data Security

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Choices

Access and Update: You can access and update your personal information by contacting us directly. You can opt out of receiving marketing communications by following the unsubscribe instructions provided in the communications or by contacting us.

7. Children's Privacy

Our services are not intended for individuals under the age of 21. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by visiting this page on our website: https://www.toptierchauffeurservices.com/contact