Support
Need help with a reservation or have a question? Our team is available 24 hours, 7 days a week.
Common Support Topics
Update or cancel a reservation
Contact us with your name, pickup date, and confirmation details. We will confirm any changes before processing.
Flight or cruise schedule changes
Let us know as soon as your itinerary changes so we can update your chauffeur and arrival timing.
Billing questions
Provide your reservation name and date so we can review charges or receipts.
Lost items
Share your trip details and a description of the item. We will check with the chauffeur and respond quickly.
Accessibility or special requests
Tell us about car seats, luggage needs, or accessibility requirements so we can match the right vehicle.